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Microsoft Windows version 3.0, Aldus PageMaker version 3.01,
Microsoft Excel version 2.1c.
Table of Contents
Microsoft Corporation 1
Supported Fonts 2
Windows Printer Setup 2
Control Panel 2
Adding a Printer 3
Deleting a Printer 3
Changing Printer Defaults 4
General Information 5
Adding Fonts 5
Cartridge Fonts 5
Soft Fonts 6
Using Type Director 7
Ending a Windows Session 8
Common Tasks-Pagemaker 9
Entering Pagemaker 9
Page Formatting 9
Selecting Fonts 9
Printing Legal Size Paper 10
Printing Envelopes 11
Setting up your page. 11
Addressing your Envelope. 12
Moving Text. 12
Reverse Print. 12
Printing Special Characters 13
Common Tasks-Microsoft Excel 14
Entering Excel 14
Page Formatting 14
Changing Margins 14
Printer Setup 14
Selecting Fonts 15
Printing Special Characters 16
Common Problems 16
MICROSOFT CORPORATION
Customer Technical Support.....................................(206)454-2030
Hours.................................................5:00am-7:00pm Pacific
Required Identification. ..............................................None
Charge..................................................................None
For information on Microsoft support and warranty policies, refer
to Microsoft documentation.
Product upgrade policies and procedures - To
upgrade your current version of Microsoft Windows, contact Windows
support at (206) 454-2030. To receive future upgraded printer drivers
for the HP LaserJet III, IIID, or IIIP printer, call Hewlett Packard
at (303) 353-7650, or FAX (303) 352-6152.
_______________________________________________________________________Page 1
This software application note is provided to assist Hewlett
Packard customers in the installation and use of Microsoft Windows
Version 3.0 with the LaserJet III, IIID, and IIIP printers. This software
note assumes that you have at least version 3.77 of the Hewlett-Packard
Windows 3.0 Driver.
Supported Fonts
92286... A,B,C,D,E,F,G,H,IC,J,K,L,M,N,P, PC,Q,R,T,U,V,Y,Z,Z1a
92290...
S1,S2
C2053A...
C01,C02,C03,C04,C05,C06,C07, C08,C09
C2055A...
C01
C2050B...
C80,C90
C2050C...
C80,C90
All Hewlett Packard LaserJet Soft Fonts
Type Director 2.0
Unsupported Fonts
92286...
W,W1, & X Cartridge Fonts
Support for most HP 92286 and 92290 fonts does not come with
Windows (Windows does come with support for the HP92286IC, 92286PC,
and 92286Z cartridges). For support with these cartridges, you will
need to get the .PCM files. These can be downloaded from the HP Forum
on Compuserve or ordered from Hewlett Packard at (303)353-7650. See
the section in this note on installing .PCM's for more information.
WINDOWS PRINTER SETUP
The information in this section describes how use the Windows control
panel to add or delete a printer or to change the printer defaults.
The procedures in this document assume that Windows is already
installed and operating.
Installation of your HP LaserJet III, IIID, or IIIP printer with
Microsoft Windows v3.0 involves:
*Installation of correct printer drivers
*Selection of the fonts supported by that printer driver
Control Panel
To open the control panel:
1. Select the MAIN Program Window.
_______________________________________________________________________Page 2
2. Select Control Panel by double clicking on the icon.
With the Control Panel active you can:
1. Install or delete a printer.
2. Change printer defaults.
3. Add fonts to your printer.
4. Adjust general system settings
For more information on Control Panel and settings, consult
your MICROSOFT WINDOWS USER'S GUIDE.
Adding a Printer
1. If you do not currently have a LaserJet III, IIID,
or IIIP printer installed, go to step 2. If you already have a LaserJet
III, IIID, or IIIP printer installed and you are installing a printer
driver upgrade, use DOS or the Windows 3.0 File Manager to copy the
new HP LaserJet driver files from the driver disk to your \WINDOWS\SYSTEM
directory. These files are named HPPCL5A.DRV and HPPCL5A.HLP. (Once
the files have been copied proceed to the section on CHANGING PRINTER
DEFAULTS in this note).
2. Open the CONTROL PANEL.
3. Double click on PRINTERS.
4. Click on ADD PRINTER.
5. Scroll through the list of printers until HP LaserJet
III is showing in the window.
6. Highlight HP LaserJet III By clicking on that
option.
By selecting LaserJet III, you will be installing support
for PCL level 5 LaserJet printers. The only place that will actually
show that you have a LaserJet IIID or IIIP is the Printer Setup Menu.
Everywhere else it will state that you have a LaserJet III.
7. Click once on INSTALL.
8. You will be prompted to insert the driver disk in
the A: drive. Place the Driver Disk in the A: drive and
click on OK.
9. If you are prompted to insert the disk with the updated
FINSTALL.DLL file, put your Windows Setup Disk 5 in drive
A: and click on OK.
10. Your Printer Driver is now installed in Windows.
Deleting a Printer
1. Open the CONTROL PANEL.
_______________________________________________________________________Page 3
2. Double click on PRINTERS.
3. Highlight the printer that you wish to delete.
4. Click on CONFIGURE.
5. Click on REMOVE.
6. You will be asked if you want to remove the printer.
7. Click on YES to remove driver.
Changing Printer Defaults
1. Open the CONTROL PANEL.
2. Double click on PRINTERS.
3. Highlight the printer that you wish to change.
4. Click on CONFIGURE. At the Configure Menu,
you can choose which printer port you are using by clicking on
LPT1, LPT2, COM1, FILE, etc. You can also change your default timeouts
at this menu. For more information about selecting ports and default
timeouts, consult your MICROSOFT WINDOWS USER'S GUIDE.
5. Click on SETUP. At the Setup Menu you can choose
the printer that you want to use, the paper source, size of paper,
amount of memory, the Page Protection feature of the LaserJet III,
IIID, and IIIP printers (this feature requires at least 1 additional
Meg of printer memory), orientation, graphics resolution, gray scale
graphics, font cartridges, number of copies, and you can also add
soft fonts. (See Adding Fonts later in this note).
The Printer Setup dialog box in the Windows Control Panel
allows you to choose Gray Scale Graphics. For an improved photographic
appearance, turn on Gray Scale Graphics. Your image will have smooth,
soft-looking contrasts between shades of gray. Images originally designed
with color will print better too. For images that have a line
draw look, turn off Gray Scale Graphics. Although the fine details
of line work will be clear, the contrasts between shaded areas can
appear harsh.
The Page Protection option also appears in the Printer Setup dialog
box. Select the setting that corresponds to the printer's control
panel PAGEPROTECT setting. This setting, in combination with the Memory
box setting, tells the printer driver how much of the memory available
in the printer is usable by the printer driver. The setting in the
Page Protection box in the Printer Setup dialog box does not affect
the printer's configuration, but only reflects it. To change the PAGEPROTECT
setting in the printer, the printer's control panel must be used.
If Grayscale Graphics and Page Protection are not displayed in the
Printer Setup dialogue box your current driver does not support these
features. To obtain support for these features refer to printer
upgrade policies and procedures on page 4-3 of this note for
information on how to obtain an upgrade to your printer driver.
_______________________________________________________________________Page 4
6. Once you have changed all of the options to match
your printer, click on OK three times.
7. Press [ALT][F4] or double click on the Control-menu
box in the upper left corner of the window to close the Control Panel.
GENERAL INFORMATION
The following information is applicable to most of the documents and
software you are likely to use with Windows 3.0 and the LaserJet III,
IIID, and IIIP printers. Read this information carefully. It will
help you to avoid many of the common problems discussed later in this
application note.
Adding Fonts
Cartridge Fonts
1. Open the CONTROL PANEL.
2. Double click on PRINTERS.
3. Highlight the LaserJet III on ... : Active
4. Click on CONFIGURE.
5. Click on SETUP.
6. Scroll through the list of available font cartridges.
To select a cartridge, click on the cartridge. You may select up to
two font cartridges for the LaserJet III and IIID printers, and one
font cartridge for the LaserJet IIIP.
If you have a Hewlett-Packard font cartridge that does not
show up in the list of available fonts, go to the section in this
note on INSTALLING .PCM's.
7. Click OK three times.
8. Press [ALT][F4] or double click on the Control-menu
box in the upper left corner of the window to close the Control Panel.
Installing .PCM's.
.PCM's are Printer Cartridge Metrics files that contain font
information for font cartridges. These files are used to support cartridges
that are not presently supported by the current driver. These would
include the HP 92286 and 92290 font cartridges.
1. Open the CONTROL PANEL.
2. Double click on PRINTERS.
3. Highlight the HP LaserJet III.
4. Click on CONFIGURE.
_______________________________________________________________________Page 5
5. Click on SETUP.
6. Click on FONTS.
7. Click on ADD FONTS .
8. Insert the disk that contains your .PCM files (cartridge
font files) in drive A: and click on OK.
9. Select the fonts you wish to install by clicking on
each font to highlight it.
10. Click on ADD.
11. You will be asked where you want your fonts copied
(default is C:\PCLFONTS). Accept the default or type in a different
directory name and click on OK.
If the directory you selected does not exist, Windows will
ask if you want it to be created. Click on OK.
12. Click on EXIT.
13. The new cartridges will be listed in the CARTRIDGE
box in the Printer Setup Menu.
14. Scroll through the list of available font cartridges.
To select a new cartridge, click on the cartridge. You may select
up to two font cartridges for the LaserJet III and IIID printers,
and one font cartridge for the LaserJet IIIP.
15. Click OK three times.
16. Press [ALT][F4] or double click on the
Control-menu box in the upper left corner of the window to close the
Control Panel.
Soft Fonts
1. Open the CONTROL PANEL.
2. Double click on PRINTERS.
3. Highlight the printer that you wish to change.
4. Click on CONFIGURE.
5. Click on SETUP.
6. Click on FONTS.
7. Click on ADD FONTS
8. Insert the disk that contains your soft font files
in drive A: and click on OK.
9. Select the fonts you wish to install by clicking on
each font to highlight it.
_______________________________________________________________________Page 6
10. Click on ADD.
11. You will be asked where you want your fonts copied
to (default is C:\PCLFONTS). Accept the default or type in
a different directory name and click on OK.
If the directory you selected does not exist, Windows will
ask if you want it to be created. Click on OK.
12. A .PFM file will be created and your font will be
installed.
13. Click on EXIT.
14. Click on OK three times.
15. Press [ALT][F4] to close the CONTROL PANEL.
For more information about the Printer Font Installer or .PFM's
consult your MICROSOFT WINDOWS USER'S GUIDE.
Type Director 2
Enter Type Director
1. From your DOS Prompt type CD\ and the pathname
of your Type Director directory (default is TD).
2. Type TD and Press [ENTER].
Setup Type Director for the LaserJet III and Microsoft Windows 3.0
The LaserJet IIID and IIIP are not directly supported by Type
Director but by selecting the LaserJet III, Type Director will create
and install fonts for the LaserJet IIID and IIIP printers.
1. Select SET ENVIRONMENT/DEFAULTS.
2. Highlight PRINTER and press [ENTER].
3. Highlight HP LASERJET III and press [ENTER].
4. Check the remaining defaults to insure that your Monitor,
Printer Port, and Autofont Directory are correct. For more information
on Type Director settings, consult your Type Director Users Manual.
5. Move your Highlight Bar to the first empty space under
AVAILABLE APPLICATIONS and press [ENTER].
6. Highlight Microsoft Windows v3.0 and press
[ENTER]. Check the Default Symbol Set, Application Directory, and
Printer Font Directory to insure that they are set correctly.
7. Press [F8] to close the Set Environment/Default menu.
If no typefaces are installed, consult your Type Director
Users Manual on installing typefaces.
_______________________________________________________________________Page 7
Make Fonts
1. Select FONTS and then select MAKE FONTS from your Type Director Main Menu.
2. Highlight ACTIVE APPLICATION and press [ENTER].
3. Highlight MICROSOFT WINDOWS V3.0 and press [ENTER].
4. Move the Highlight Bar under TYPEFACE and press [ENTER].
5. Highlight the typeface that you wish to create for Windows and
press [ENTER].
6. If you are making screen fonts with your printer fonts,
move the Highlight Bar under POINT SIZES and type in the sizes
for your screen fonts.
When making screen fonts for the internal scalable fonts,
make sure the symbol sets match. The symbol set that Windows supports
for the internal fonts is the Windows (WN) symbol set.
7. To create more than one font, repeat steps 4-6.
8. Press [F3] to save setup, type in a unique setup name, and press [ENTER].
9. Press [F1] to create fonts. Type Director will
create .PFM files and update the WIN.INI file.
If you get an error while creating scalable fonts, check your
Windows driver to insure that you are running at least version 3.6
of the Windows printer driver.
10. Press [F8] to close the Make Fonts Menu.
11. Press [F8] and then select Yes to exit Type Director.
12. Your fonts are now installed in Windows and the WIN.INI file has been
updated by Type Director. You may now select your fonts inside your
Windows application.
Scalable fonts in Windows applications will show several standard
point sizes like 8, 10, 11, 12, 14, etc. If the point size you wish
to use is not listed, highlight the Point Size box and type in the
desired size. (The LaserJet III, IIID, and IIIP printers support point
sizes from .25 to 999.75. Minimum and maximum point sizes in Windows
vary depending upon application).
Ending a Windows Session
To end your Windows session:
1. Press [ALT][F4] or double click on the Control-menu
box in the upper left corner of the window.
2. Click on OK to end the session and return to DOS.
_______________________________________________________________________Page 8
COMMON TASKS PageMaker
This section will assist you with many of the common tasks associated
with PageMaker 3.01.
Aldus Corporation
Customer Support.........................................(206)628-2040
Required Identification..................................Serial Number
Hours..........................................7:00am-5:00pm Pacific
Charge........................................................see note
For registered PageMaker owners there are 90 days of free
technical support from Aldus. Contact Aldus for more information on
extended technical support contracts.
Entering PageMaker
1. In Windows, open your Windows Application Window.
2. Double click on the PageMaker Icon.
Page Formatting
Page formatting features in PageMaker are selected from the Page
Setup menu which will appear when you open a new document, or can
be accessed by pulling down the File menu and selecting Page Setup.
To create a new document:
1. Click on FILE.
2. Click on NEW. At this menu you can select Page
Size, Orientation, and Margins.
Page Size options for the LaserJet III, IIID, and IIIP printers are
LETTER, LEGAL, A4, B5, and Custom.
You can choose the orientation of your page by selecting TALL (Portrait)
or WIDE (Landscape).
Margins can be changed easily by highlighting the margin you want
to change and typing in the new margin
All Page Setup options must match Printer Setup options or
your document will not print properly.
Selecting Fonts
You can change your font before typing the text or highlight a selected
portion of text and then select a font.
1. To highlight text on your page, select the Text
Tool from the Tool Box. Position the Text Tool in front
of the first character of the text that you want to change. Click
and hold the left mouse button and drag the Text Tool to the
end of the text.
2. Select TYPE.
_______________________________________________________________________Page 9
3. Select TYPESPECS.
PageMaker will list all of the typefaces available to you, including
internal fonts, cartridges, soft fonts, and Type Director fonts.
4. Select the typeface you want to use and a list of
point sizes will be shown. If you have selected a bitmapped font,
like the internal Courier or Line Printer or non-scalable cartridge,
the listed sizes are the only sizes available. If you have selected
a scalable font, like the internal CG Times or Univers, the sizes
shown are only a small sample of the sizes available. If you wish
to use a size that is not listed, highlight the Size box and type
in the point size you want.
Although the LaserJet III, IIID, and IIIP printers can scale
fonts from .25 to 999.75 points, PageMaker 3.01 only supports from
4 to 127 points in .5 point increments.
5. Type Style, Position, and Case selections can also
be made at this menu by clicking on the desired option.
6. Click OK to save changes and return to your document.
Printing Legal Size Paper
Setting up your page
1. Enter PageMaker. At the PageMaker main menu,
select FILE and then select NEW.
2. Select LEGAL as your Page Size.
3. Select the Orientation that you want to use. TALL
(portrait) or WIDE (landscape).
4. Margins can be changed easily by highlighting the
margin you want to change and typing in the new margin.
5. Click on OK.
6. Click on FILE.
7. Click on PRINTER SETUP.
8. Highlight the HP LaserJet III and click on SETUP.
9. Select LEGAL as your Paper Size.
10. Set your orientation to match the orientation
you set in the Page Setup menu.
11. If you do not have a legal size paper tray select MANUAL FEED as your
Paper Source. If you are using the LaserJet IIIP's MP Tray, make sure the MP
Size setting on the front panel of the printer is set to LEGAL.
All Page Setup options must match Printer Setup options or
your document will not print properly.
12. Click on OK twice to return to your document.
_______________________________________________________________________Page 10
To print:
1. Click on FILE.
2. Click on PRINT.
3. Click on OK.
Printing Envelopes
COM-10 Envelopes
Setting up your page
Enter PageMaker. At the PageMaker main menu, select FILE and then select NEW.
PageMaker does not have a specific page size for envelopes, so you
will need to select LETTER size paper in the WIDE orientation.
You will also need to select single-sided paper by clicking on DOUBLE-SIDED
and allowing the X's in the boxes to disappear.
Margins will need to be set as follows for the LaserJet III, IIID,
and IIIP printers for Printing envelopes.
1. Set left margin to 1".
2. Set right margin to 1.125".
3. Set top and bottom margins to 2.33".
4. Select OK.
Setting up your Printer
1. Select FILE.
2. Select PRINTER SETUP.
3. Select SETUP.
Your printer should be set up as follows:
PAPER SIZE=COM-10 4 1/8 x 9 1/2
ORIENTATION=Landscape
PAPER SOURCE=Manual or Envelope (see note).
If you are using a LaserJet III, IIID or IIIP printer and
manually feeding envelopes, select Manual as your Paper Source. For
the LaserJet III printer using the Envelope tray and the LaserJet
IIID printer using the Envelope Feeder, select Envelope as your Paper
Source. To use the Envelope tray with the IIID select Upper or Lower
Tray as your paper source. For the LaserJet IIIP using an Envelope
tray, choose Upper Tray to use the MP Tray and Lower Tray to use the
Envelope tray in the optional lower cassette. When printing envelopes
on the HP LaserJet IIIP printer it is best to use the front output tray.
When these selections are made, select OK twice to return to your page.
_______________________________________________________________________Page 11
Addressing your Envelope
Select the Text Tool from the Tool Box. (The text tool
is the A in the Tool Box). Move the Text Tool to where you want
the return address to begin and click the left mouse button. (Do not
worry about exact placement of the text at this time. This note will
show you how to move blocks of text later).
Type in your return address. Now move the text tool to where you want
the mailing address to begin and click the left mouse button. The
cursor will appear on the left margin. Type in your mailing address.
Moving Text
Select the Arrow Tool from your Tool Box. Position the
arrow on the return address. Click and hold the left mouse button.
Your Arrow Tool will turn into an arrow pointing in four directions.
Move the return address by dragging the mouse. The return address
looks best if it is positioned at least a quarter of an inch in from
the left and a quarter of an inch down from the top of the envelope.
Now position the arrow on the mailing address. Click and hold the
left mouse button. Drag the mailing address to where you want it on
the envelope.
To change addresses on your envelope, select the Text Tool
from the Tool Box. Position the Text Tool in front of
the first line of the address that you want to change. Click and hold
the left mouse button and drag the Text Tool to the end of
the address to highlight the address. You can now type in a new address.
Now you can add lines, boxes, pictures, or designs to your envelope.
Consult your PageMaker Manual for information on adding graphics.
You can also change fonts on your envelope. See the note on selecting
fonts in this manual for more instructions.
Save
You can save your envelope as a publication or a template in Pagemaker
by selecting FILE and then selecting SAVE. Type in a
name for the file, click on Publication or Template, and then select
OK.
Print
Print your envelope by selecting FILE and then PRINT.
Make sure that your setup is correct, then select OK. Your printer
will prompt you to PE FEED COM-10 if you selected MANUAL
as your Paper Source. If you selected Envelope as your Paper Source,
an envelope will be pulled from the Envelope Tray or the Envelope Feeder.
Reverse Print
To print reverse, white on black, in PageMaker you must first create
a black box as your background and then select reverse in your Type Menu.
_______________________________________________________________________Page 12
Create a black or shaded background
1. Select the Square Drawing Tool from the Toolbox.
2. Move the mouse to the point on the page where you
want the top left corner of the box to be.
3. Click and hold the left mouse button.
4. Drag the mouse down and to the right where you want
the lower right corner of the box to be.
5. Release the left mouse button.
6. Select SHADES from the main menu.
7. Select the shade you desire.
Select Reverse Type
1. Select the Text Tool from the Toolbox.
2. Move the mouse to the left side of the page where
you want the text to start and click the left mouse button.
3. Select TYPE.
4. Select REVERSE.
5. Type in your text.
To turn reverse off, select TYPE and then select NORMAL.
Printing Special Characters
To access special characters in PageMaker, hold down the [ALT]
key and press the 0 on your numeric keypad followed by the
three digit decimal equivalent of the character you wish to print.
The decimal equivalent can be found by looking in Appendix A of the
LaserJet III, IIID, or IIIP Printer User's Manual.
Windows applications default to the Windows symbol set. The
characters in this set are the only ones that can be used unless you
have installed and selected a font that specifically states that it
uses a different symbol set (i.e., M8, R8, etc.).
_______________________________________________________________________Page 13
COMMON TASKS Microsoft Excel
This section will assist you with many of the common tasks associated
with Microsoft Excel v2.1c.
Microsoft Corporation
Customer Support.............................................(206) 454-2030
Required Identification................................................None
Hours.................................................5:00am-7:00pm Pacific
Charge.................................................................None
Enter Excel
1. In Windows, open your Windows Application Window.
2. Double click on the Excel icon.
Page Formatting
Page Setup
1. Click on FILE.
2. Click on PAGE SETUP.
At the Page Setup Menu, you can change the document header,
footer, and margins.
To Change Header or Footer:
1. Move the mouse to the beginning of the Header or Footer
line.
2. Click and hold the left mouse button.
3. Drag the mouse to the end of the Header or Footer line.
4. Type in a new Header or Footer.
To Change Margins:
1. Move the mouse to the beginning of the Margin
Field you want to change.
2. Click and hold the left mouse button.
3. Drag the mouse to the end of the Margin Field.
4. Type in a new Margin.
After all changes are made select OK to return to your document.
Printer Setup
1. Click on FILE.
2. Click on PRINTER SETUP.
_______________________________________________________________________Page 14
3. Highlight the printer you wish to change.
4. Select SETUP.
Use this menu to select the Printer, Paper Source, Paper Size, Orientation,
Number of Copies, and Graphics Resolution. You may also change settings
for Memory, Cartridge Fonts, and Page Protection if you have not already
done so.
5. Select OK twice to return to your document.
Selecting Fonts
Excel allows only four different fonts per document.
To change a font in Excel:
1. Select FORMAT.
2. Select FONT.
There will be a list of four fonts (see screen below). Font number
1 is the default font. By changing this font, you change the font
for the Row and Column Headings as well as the font for your document.
Font numbers 2,3,and 4 can be changed to give you different fonts
within your document.
3. Select FONTS to display a list of available
fonts in the FONT box.
4. Make sure that there is an X in the PRINTER
FONTS Box. If there is no X, click on the box and one will appear.
If you do not have an X in the Printer Fonts Box you
will be given a list of raster and stroke fonts. These fonts generally
do not look as clean as printer fonts and they usually take longer
to send to the printer. By selecting Printer Fonts, you will get a
list of internal, cartridge, and soft fonts that you have available
to you. In addition, you will receive three stroke fonts (Modern,
Roman, and Script).
5. Click on one of the four fonts that you want to change.
6. Click on the typeface that you want to use from the FONT Box.
7. Click on the point size that you want to use from
the SIZE Box. If you are using a scalable font and do not see
the point size that you want, highlight the box where the point sizes
appear and type in the size you want from 4-127 points.
8. If you want to change the style of the font that you
are using, click on Bold, Italic, Underline, or Strikeout from the STYLE Box.
9. Click on REPLACE.
10. To change the remaining fonts, repeat steps 5-9.
11. Click on OK to return to your document.
_______________________________________________________________________Page 15
Printing Special Characters
To access special characters in Excel, hold down the [ALT]
key and press the 0 on your numeric keypad followed by the three
digit decimal equivalent of the character you want to print. The three
digit decimal equivalent can be found in Appendix A of your LaserJet
III, IIID, or IIIP Users Manual.
Windows applications default to the Windows symbol set. The
characters in this set are the only ones that can be used unless you
have installed and selected a font that specifically states that it
uses a different symbol set (i.e., M8, R8, etc.).
COMMON PROBLEMS
This section provides a troubleshooting approach to solving many of
the common problems associated with using Windows with the LaserJet
III, IIID, and IIIP printers.
LaserJet IIID and IIIP Printers do not show up
If the option for the LaserJet IIID and IIIP Printers do not show
up in Windows, check the following:
1. Open the CONTROL PANEL.
2. Double click on PRINTERS.
3. Highlight HP LASERJET III.
4. Click on CONFIGURE.
5. Click on SETUP.
6. Click on ABOUT. This screen will tell you which
version of the printer driver you have. You must have version 3.77
or higher for LaserJet IIIP support. LaserJet IIIP is not directly
supported in version 3.6 of the driver, the LaserJet IIID option can
be used if a IIIP option is not available, call Hewlett-Packard at
(303) 353-7650 to receive the most current driver.
7. If you have the correct driver, select OK.
8. Click on the arrow to the right of the PRINTER
option. This is the only place that the LaserJet IIID or IIIP printer
will show up. If it is there click on it then select OK to save
your selection. If the LaserJet IIID or IIIP option is not there,
reinstall your printer driver and then check this menu again.
Out of Memory
If an out of memory error occurs while using Windows, you will need
to do the following:
1.Close all unnecessary applications to free available memory.
2. If you are running any RAM resident programs (e.g.,
Sidekick), remove them from memory and reboot your computer.
_______________________________________________________________________Page 16
No Paper Sizes
If no paper sizes appear or paper sizes change randomly in your printer
setup, you will need to check the following:
1. Open your WIN.INI file.
2. Find the option paperind= under the Heading [HPPCL5A,LPT1].
3. Make sure that paperind=0. If paperind is set
to 1, you will encounter this problem.
4. Save your changes in the WIN.INI file.
You must exit out of Windows and then restart Windows for
the changes to take effect.
Font Does Not Print
If the font that you have selected in your Windows application does
not print:
1. Check to make sure that you actually have the font
that you selected. If it is not an font that is internal to the LaserJet,
make sure that you have a cartridge or soft font that supports it.
2. If your font is on a cartridge, take your printer
off line, remove the cartridge, and reinsert it in the printer. Give
the cartridge a good push and you will hear it click into Place. Put
the printer back on line and print again. If it still prints in the
wrong font, take the printer off line and press the PRINT FONTS
key on the printer. This will give you a printout of all the fonts
that the printer has available. If the cartridge does not show up,
it may be damaged or still not inserted properly.
3. If you are using a soft font, check to make sure that
the soft font is in the proper directory to be downloaded. Go through
the section in this note on ADDING SOFT FONTS and make sure
that your fonts are selected as TEMPORARY if you want Windows
to download them each time you print your job, or PERMANENT
if you have downloaded them before printing. If you have downloaded
the font as permanent before printing, take the printer off line and
press the PRINT FONTS key on the printer. This will give you
a printout of all the fonts that the printer has available. If the
font does not show up on the page, it will have to be downloaded again.
MP LOAD (paper size) on the IIIP.
If the LaserJet IIIP printer displays MP LOAD (paper size)
when sending a print job to the printer then the job size being sent
to the printer does not match the MP SIZE setting on the
front panel of the printer.
Check the front panel of the printer as well as the paper size in
your software to make sure that the two settings match.
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Other Problems
If you are having other types of problems, or if the suggestions
provided in this section have not resolved the problem:
1. Read the General Information and Common Tasks sections
of this application note.
2. Try printing similar documents. Is the problem isolated
to one document? If so, find and delete invalid or misplaced format
selections in the problem document.
3. Repeat the installation procedures.
4. Refer to the Microsoft or Aldus documentation or see
other software support information on support services available.
5. Call Hewlett-Packard's Personal Peripherals Assist Line
Telephone..............................................(208) 323-2551
Hours (Mon, Tues,Thur,Fri).......................7:00am to 6:00pm MST
Wednesdays.......................................7:00am to 4:00pm MST
When you call Hewlett-Packard, call from a phone next to your
computer and LaserJet III, IIID, or IIIP printer. Assisting you often
requires access to your printer and Windows document.
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